Terms and Conditions of Use

Welcome to Alimentos la Plancha SAS. These terms and conditions govern the use of our website and related services. By accessing or using our website, you agree to these terms and conditions in full. If you do not agree with any of these terms, please do not use our site.

1. Definitions

1.1. “We,” “our,” and “Alimentos la Plancha SAS” refer to the company Alimentos la Plancha SAS, registered in Manizales, Caldas, Colombia.

1.2. “Website” refers to our website accessible at saboracolombia.co.

1.3. “User” refers to any person who accesses or uses our website.

2. Acceptance of Terms and Conditions

2.1. By accessing or using our website, you accept these terms and conditions in full. If you do not agree with any of these terms, please do not use our site.

2.2. We reserve the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website. It is recommended that you periodically review the terms and conditions to stay informed of any modifications.

3. Use of the Site

3.1. Alimentos la Plancha SAS provides a service for the online sale of food. You may only use our website for lawful purposes and in accordance with these terms and conditions.

3.2. You must not use our website in any way that may cause, or may cause damage to the website, or affect the availability or accessibility of the website; or in any way that is unlawful, fraudulent, or harmful, or in connection with any unlawful, fraudulent, or harmful purpose or activity.

4. Account Registration

4.1. To make a purchase on our website, you may need to register and create an account. You must provide accurate and complete information when registering and update it if it changes.

4.2. You are responsible for maintaining the confidentiality of your account and password, and you accept all responsibility for activities that occur under your account and password.

5. Orders and Payments

5.1. By placing an order through our website, you are making an offer to purchase products or services according to the terms and conditions set forth. We reserve the right to reject or cancel any order for any reason, at any time.

5.2. Prices for products and services are subject to change without notice.

5.3. Payments must be made at the time of order. We accept various secure payment methods, and the payment information you provide must be accurate and complete.

6. Delivery

6.1. We will make every effort to deliver your products on the agreed date and time. However, we are not responsible for delays beyond our control.

6.2. It is your responsibility to provide an accurate delivery address and ensure that someone is available to receive the products at the specified address at the agreed-upon time.

7. Cancellations and Returns

7.1. Cancellations are subject to our cancellation policy, which may vary depending on the type of product or service. Please refer to our cancellation policy for more details.

7.2. Returns are subject to our return policy, which may vary depending on the type of product or service. Please refer to our return policy for more details.

8. Intellectual Property

8.1. All intellectual property rights on our website and the material on our website are owned by Alimentos la Plancha SAS or licensed by us. These materials are protected by copyright laws and treaties worldwide.

9. Limitation of Liability

9.1. To the fullest extent permitted by law, Alimentos la Plancha SAS shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our website; (ii) any conduct or content of any third party on our website.

10. Applicable Law and Jurisdiction

10.1. These terms and conditions shall be governed by and construed in accordance with the laws of Colombia, and any dispute relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Colombia.

By using our website, you accept these terms and conditions in full. If you do not agree with any of these terms, please do not use our site.

Last Updated: March, 2024.